What’s changing?

We will be implementing a verification code to replace passwords for sign-ins starting from March 17th 2024. After signing in, a short 4-digit verirication code will be instantly sent to your email address to authenticate your login.

Don’t worry, you won’t have to do this often - the system will keep you signed-in as a trusted device until you decide to sign-out. 

Example OTP EmailExample Verification code email

 

How will it impact me?

No major changes, just the way you sign in is now using Verification code instead of passwords.

What about reviewers?

Existing reviewers -  will be sent a Verification code to the email they added during their previous review process.

For new reviewers -  GoVisually will ask them to identify their name and their email and they’ll be straight in - similar to what they do today.

Why are we doing this?

We’re on a mission to make GoVisually safer for you. Using a verification code will ensure a stronger level of security than just passwords.

When is the change taking place?

The change will take place on the 10th of March 2024. After this date, the system will sign you out and you’ll need to sign-in again but this time around with the Verification code

We understand this is inconvenient, but rest assured we’re taking every effort to minimize any disruption.

I have questions, who can I speak to?


Please email help@govisually.com if you have any concerns or questions. Or chat with us using our chat bubble.