At GoVisually, we strive to provide a seamless experience for our customers while maintaining efficient operations. 

To achieve this balance, we've established the following payment policy:

Standard Payment Method 

For most accounts, we prefer payments to be made via credit card through global industry leading secure payment partner, Stripe

This method offers several benefits:

  1. Instant setup: Get immediate access to your GoVisually account.
  2. Automated renewals: Ensure uninterrupted service without manual intervention.
  3. Easy management: Update your payment information anytime through your account dashboard. 
  4. Add, remove seats and other add-ons with payments automatically calculated and prorated.
  5. Secure transactions: Benefit from Stripe's world-class security measures.

Alternative Payment Options

We understand that some organizations have specific purchasing requirements. For accounts with 15 or more seats on our Pro plan, we offer the following alternative payment methods:

  • Purchase orders
  • Invoicing
  • Offline billing

These options are available to accommodate the needs of larger teams and enterprises.

Please note: For offline billing methods, an administrative charge will be applied to cover the additional processing costs.



Why we prefer credit card payments over offline billing

For accounts with fewer than 15 seats, we strongly encourage using our standard credit card payment method. 

Here's why:

  1. Faster onboarding: Start using GoVisually right away without waiting for invoice processing.
  2. Reduced administrative overhead: Helps us keep our costs down, which in turn allows us to offer competitive pricing.
  3. Automated subscription management: Ensures your account stays active without manual renewals.
  4. Improved cash flow: Allows us to invest more in product development and customer support.
  5. No additional fees: Avoid the administrative charge associated with offline billing methods.


Need Assistance?

If you have any questions about our payment policy or need help setting up your payment method, please don't hesitate to contact our customer support team. We're here to help you get the most out of GoVisually!